Texas Court Holds that the FDCPA Does Not Require Debt Collectors to Read Minds

In determining whether the consumer effectively notified the debt collector that she did not want to receive calls at work, “[t]he question is not what [the consumer] thought she was communicating to [the debt collector] … [r]ather, the question is what [the debt collector] knew or should have known regarding [her employer’s] policy regarding permitting employees to receive calls at work.” Karp v. Financial Recovery Servcs., Inc., United States District Court, Western District of Texas, Case No. A-12-CA-985 LY (December 18, 2013).

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